Auto/Mate is a company that has positioned itself as a significant player in the Automotive Dealer Management System (DMS) industry, offering a comprehensive platform designed to streamline dealership operations. With a focus on integration and customer experience, Auto/Mate has developed a suite of solutions that cover the gamut of dealership needs, from sales and finance to service and parts management.
One of the standout features of Auto/Mate is its emphasis on creating a connected platform with endless potential. By merging with DealerSocket, the company has broadened its offerings to include CRM, inventory management, digital retailing, and website services. This fusion signifies a commitment to not just manage but enhance the entire customer journey, from lead generation to post-sales service. For dealerships seeking a robust, all-encompassing DMS solution, Auto/Mate presents a compelling option.
Auto/Mate prides itself on being a DMS "designed by car people for car people," which resonates with an industry that values insider knowledge and expertise. The platform's user-friendly design and tailored approach to dealership operations are frequently highlighted in customer testimonials. These positive experiences, underscored by Auto/Mate's customer-centric philosophy, suggest that the company is attentive to the nuances of the automotive retail space and is adaptable to the unique workflows of individual dealerships.
While Auto/Mate’s integration capabilities and comprehensive features are impressive, it's important to consider the potential learning curve associated with implementing any new DMS. Transitioning to a new system can be a significant undertaking for a dealership. However, Auto/Mate's emphasis on training, support, and a customer success team indicates a readiness to assist clients through this change, which can be a crucial factor for businesses wary of disruption.
In terms of innovation, Auto/Mate doesn’t shy away from embracing new technologies. The incorporation of digital contracting and remote payments, especially relevant in today's increasingly contactless and digital-first world, shows that the company is forward-thinking and responsive to evolving market demands.
The automotive industry is teeming with DMS providers, each offering a blend of features and services. Auto/Mate distinguishes itself through its integrated solutions that aim to cover all aspects of dealership operations. For dealerships looking to consolidate their operations under a single, comprehensive system, Auto/Mate is certainly worth considering. Its alignment with DealerSocket and the Solera group of companies adds a layer of credibility and resource backing that potential customers might find reassuring.
In summary, Auto/Mate appears to be a robust and comprehensive DMS provider that offers a wide array of features designed to streamline and enhance the operations of automotive dealerships. While the transition to such a system requires commitment, the potential for increased efficiency and profitability could make Auto/Mate a wise choice for dealerships looking to modernize their operations and improve their customer service experience.
Auto/Mate offers a comprehensive suite of digital solutions that are designed to enhance the efficiency and compliance of dealership operations, from sales and finance processes to service management and payroll systems, all integrated through a platform that facilitates seamless connectivity with third-party applications.
A digital contracting tool to enhance the efficiency and compliance of the sales and finance process.
A solution for service departments to manage and streamline their service operations effectively.
An automated time tracking system designed to streamline payroll processes in dealerships.
An integration platform allowing third-party software to connect seamlessly with the DMS.
Over 40 years of experience providing a Dealership Management System with award-winning support.
Certified DMS provider for Volvo Car USA, showcasing strong OEM relationships.
Offers a connected platform with endless potential, fueled by innovation and customer service.
Helps dealerships of all sizes, from large names in the industry to small dealer groups.
The depth of services may require a considerable transition period for dealerships to adapt fully.
After signing up with Auto/Mate, expect a partner that offers a connected platform with endless potential. With over 40 years of experience, Auto/Mate is well-equipped to manage dealership needs, aiming to make dealers more profitable and innovative. They offer a Variable Ops Suite, Fixed Ops Suite, Office Suite, and more. To begin with Auto/Mate, head to their website and contact their sales team. If Auto/Mate isn't the ideal choice, feel free to explore other options in our rankings.